Patient Transport Service Similar to our NHS counterparts, but as a private patient transport provider, we offer a variety of services and provisions. Therefore, we adhere to the same regulations and pride ourselves on our extremely high standards. Responsive When you call, we’ll be here to help. Our control centre is operational 24hrs a day, […]
We were recently asking ourselves what do we consider to be the top 5 qualities of a Health Connections Patient Transport Service Team Member?. What are the traits that we want to see in all our employees? Now, it’s true that healthcare workers are generally very compassionate people, who are caring in nature. However, they […]
Patient transport and the importance of risk assessments We can’t stress enough how important risk assessments are in a patient transport service. They are absolutely essential to patient safety and providing quality service. Therefore every single journey we complete begins with a detailed and thorough risk assessment. This ensures both the safety of the clients […]
We have seen so many changes happening since Coronavirus arrived at the start of the year. However, all of these changes were made really quickly in response to a situation that was evolving constantly. It has often felt like we are waiting each day for another update from the government about what’s changing next and […]
As lockdown eases and the world gradually gets back to something like the normality pre-pandemic, we are seeing the signs of another crisis. The worries about the country’s physical health may recede but we may have another concern on our hands, the country’s mental health. Who’s at risk? There are two groups of people who […]
Us: ‘Umm…transport patients?’ Yes, but why? And what else do you do? It may seem like a very simple concept; a patient transport service transports patients between locations. The patient gets in the ambulance, we drive and then the patient gets out. However, that is a very simple definition, when in fact it’s a lot […]
Mental health services are under increasing pressure. With more people suffering from mental health issues and serious mental illness, some services may struggle to deliver the high quality of care that is required. At Health Connections Patient Transport Service we work hard to ensure that all our clients receive high standards of care. To do […]
As with everything else happening at the moment, the Care Quality Commission has changed the way they operate during the Covid-19 pandemic. However, it is still important that we ensure our quality remains high and we are adhering to their regulations. But, what is the CQC and what do they do? Who are the CQC? […]
This may for some of us, feel like an exciting time. The gradual easing of lockdown means all the things we have been waiting for may soon happen. Like seeing family, friends, getting back to work and have some normal routines back. However, for some of us, this change could cause anxiety and affect our […]
In 2015, the Mental Health Act Code of Practice called on mental health services to reduce restrictive interventions. At Health Connections Patient Transport Service the welfare of our clients is at the forefront of everything we do. Therefore in our Statement of Purpose, we are very clear: ‘We believe strongly in engagement and distraction as […]