Staff Training
This commitment to our patients requires another—to our employees. We pride ourselves on our welcoming and supportive work environment, and the opportunities we offer for training and advancement.
As an employee at Health Connections PTS, you will:
- Meet amazing and inspiring people every day.
- Tap into your true potential.
- Develop your existing skills while discovering new ones.
- Find meaning in every workday.
- Return home from each shift feeling that you have truly made a difference.
At the moment there are no positions open in PTS. However, we are always interested in attracting professionals to our company and ready to consider all interesting offers. You can send your resume per email or faxwith the remark “HR department” and we will contact you if we have a position available.
At Health Connections we strive to ensure staff are trained to the highest standards, this includes a constant awareness of the most up to date research and best practice guidance.
Our training Instructors are company directors and we feel inducting new staff in this way sets the standard by which we expect staff to practice and helps to build a supportive and engaging culture from day one.
We have developed an induction training programme that we feel comprehensively addresses every facet of the job role and in order to cement these new skills we couple this training with real time induction shifts where staff act in a supernumerary capacity to observe more experienced staff members.
We also acknowledge that environment is consistently changing, and staff will require different levels of support. To this end we also run a Probationary framework to ensure that all support needs can be highlighted and managed collaboratively.
Our Induction programme consists of E Learning units:
- Equality and Diversity
- Safeguarding Vulnerable Adults
- Safeguarding Children
- Infection Prevention and Control
- Health and Safety
- Manual Handling
- Fire Awareness
- Mental Health Awareness
- Prevent
- MCA & DoLS
- Dementia Awareness
- Positive Behaviour Support
- Data Protection and GDPR
- Documentation and Record Keeping
All eLearning is completed prior to commencement of duties and our HR processes ensure the necessary compliance level is met.
Our bespoke classroom-based education includes the following modules:
Module 1 – Principles of Patient Transport (Including refresher training in all completed E learning topics, local governance, Health and Safety and Infection Prevention and Control as well as principles of duty of care, person centred care and trauma informed care.
Module 2 – Management of Medical Conditions (Including the Mental Health Act, Mental Health conditions, Diabetes, stroke, CVA, Seizures).
Module 3 – Prevention and management of Violence and Aggression (Including theoretical components of the use of force, Health and Safety, Mechanical Restraints including Handcuffs, soft cuffs and the safer handling system and practical breakaway techniques. All training provided In-house by BTEC Level 3 training instructors. This allows us to specifically focus on the use of communication skills, the assault cycle and emphasize the need to use a least restrictive approach.
Module 4 – Vehicle Familiarisation (Including the safety features of all company vehicles, mobilising an individual in and out of a vehicle safely, Contact and Cover and managing transitional risks, driving assessment and the vehicle tracking system).
Module 5 – Manual Handling (Including the use of Wheelchairs and Wheelchair restraints).
Module 6 – Ambulance First Aid (Including Basic Life support, Safe Use of an AED, Managing a choking adult, Paediatric BLS, Anaphylaxis and the safe Use of Oxygen.
Following the full training package induction shifts are performed whereby all staff work as an additional staff member to allow for observation and to go through any areas where they may feel uncomfortable or where extra support is required. A full checklist is completed by the Senior staff to support this.
All staff members also go through a Probationary programme to maintain contact with the Operational lead.