Statement Of Purpose

Health Connections Pts Limited Is A Patient Transport Service Specifically Designed And Developed To Cater For The Needs Of Individuals With Acute Mental Illness Requiring Conveyance For The Purposes Of Treatment In The Absence Of A Medical Need For An Emergency Ambulance.

We will provide a dedicated staffing establishment that is flexible to be adjusted to the needs of the service users and also provides confidence to the customer and commissioning authority.


Our safety and security measures are robust but discreet and backed by a full and comprehensive governance framework.

Our vehicles have been designed and built to a bespoke and thoroughly researched specification to allow for full engagement with individuals.

Our staff training coupled with skilled and experienced clinical leadership allows us to work positively with risk.
We believe strongly in engagement and distraction as a means of assessing and managing individuals proactively, this we believe, enables us to use least restrictive practice, reducing stigma and optimising the individuals’ experience.

Get to Know Our Team

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Clinically Led Service With National Coverage

Health Connections PTS provides transportation specifically for people using mental health services. We can provide conveyance on admission and discharge to the hospital and aim to meet all transport needs in between.

Vision Statement

Our vision is to be the UK’s number one Provider of therapeutic and responsive patient transport services, constantly evolving through our organisational experiences.


Using innovation, experience and compassion to provide first class patient focused care within two hours nationally.