What is Secure Transport? How Can We Help?
We are all very much aware of the increasing pressure on NHS services with constantly stretched resources and high demand. However, this isn’t just limited to hospitals and GPs. It is well documented that the ambulance service also struggles with the number of calls it receives. Added to this is the pressure on mental health services and the subsequent requirement for secure transport.
How can Health Connections Patient Transport Service help?
Health Connections PTS provides transportation specifically for people using mental health services. This reduces the need for ambulances to assist and lightens the pressure on the NHS. Using our secure transport we provide conveyance on admission and discharge to hospital and will meet all transport needs in between.
Our services are provided following liaison with referrers to ensure that transportation is tailored to the needs of the individual. We take into account the immediate needs and risks before identifying a service specification which includes consideration of skill/gender-mix, staffing numbers, logistics and distance to be travelled.
We ensure that we understand each of our patient’s needs so that we deliver high standards of care. The individuals we support have a wide range of mental health illnesses, therefore it is essential we cater for their individual needs. Often the person we transport is in crisis so it is essential that we provide intensive support. As a result, our vehicles are designed and fully-equipped to mitigate any risk while still being comfortable for the patient.
The service we provide is very specialist, and we often transport patients who are detained under the Mental Health Act. This means our staff are trained to deal with the additional challenges of a secure transport service and comply with the law.
Our service will enable a patient-focused, safe and therapeutic journey for any individual requiring transportation.