Why Choose Us

We are a modern Patients transport

Over 100 staff nationally with a mixed array of skills and experience, We have 15 Qualified nurses available at any one time, we also have 78 Secure Support staff, many of these have vast experience of Acute Mental Health problems and some have no active experience in caring for mentally unwell people however have a keen interest, a compassionate outlook and have undergone training required for their posts. All staff will undergo a mandatory training programme.

All of our staff have Enhanced DBS checks and we do not operate any lone working within the team.

We also have a governance lead to ensure that our policies and procedures are always up to date with the latest best practice, that we work within this framework and that these contribute to ensuring the safety and comfort of people under our care

Health Connections PTS became a registered company in March 2016 and has been in development since this time. The Service is CQC registered to ensure compliance in quality care standards.

The Service was developed by its founders with the intention of ensuring that the transportation needs of people needing Mental Health treatment was responsive, focused and supportive putting the needs of the person at the centre of everything we do.

Our Vision

The transportation needs of people requiring hospital treatment have largely been delivered by Ambulance providers who in the current climate are facing real pressures and it was felt that having a specific transportation Service for people with Mental Ill Health would provide consistency, reduce delays and offer relief to already pressured Emergency Services.

The founders have a wealth of experience in working with Acutely unwell people requiring treatment both informally and under the Mental Health Act. This experience spanning over 25 years has enabled there to be a focus on the clinical need of the individual and allowed for a clear understanding of risk and support required during these times.


We promised to take care… and delivered

A professional help you